Shipping policy

Shipping Policy

Last updated: July 2026

At Oryzon Wear, we are committed to providing a smooth and reliable shopping experience. Please read our Shipping Policy carefully before placing your order.

Free Worldwide Shipping

We are pleased to offer FREE Standard Shipping on all orders worldwide, with no minimum purchase required.

Order Processing

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).

Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information.

Please note that processing times may be slightly longer during peak periods, promotional events, or public holidays.

Estimated Delivery Times

Delivery times are estimates and may vary depending on your location and customs procedures.

Destination Estimated Delivery Time
United Kingdom 5–9 Business Days
Europe 6–12 Business Days
United States & Canada 7–12 Business Days
Australia & New Zealand 7–14 Business Days
Rest of the World 8–15 Business Days

Delivery estimates begin once your order has been dispatched, not when it is placed.

Order Tracking

All shipments include tracking whenever available.

You will receive a tracking email once your order has been dispatched. Please allow 24–72 hours for tracking information to become active.

Customs, Duties & Taxes

For orders delivered within the United Kingdom, no additional customs charges are generally expected.

For international orders outside the UK, customs duties, import taxes or local handling fees may be charged by your country's customs authority. These charges, if applicable, are the responsibility of the customer.

We recommend checking your local customs regulations before placing an order.

Delivery Delays

Although we work with trusted shipping partners, delivery times may occasionally be affected by factors beyond our control, including:

  • Customs inspections

  • Severe weather conditions

  • Carrier delays

  • Public holidays

  • High shipping volumes

We appreciate your patience should any unexpected delays occur.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your purchase.

Oryzon Wear cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error, please contact us immediately. While we will do our best to assist, changes cannot be guaranteed once an order has entered processing.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to have been lost in transit, please contact our Customer Support within 7 days of the expected delivery date.

We will investigate the issue with the shipping carrier and work towards an appropriate resolution, which may include a replacement or refund where applicable.

Multiple Packages

To ensure the fastest possible delivery, larger orders may occasionally be shipped in separate packages. If this occurs, you will receive tracking information for each shipment.

Contact Us

If you have any questions regarding shipping or your order, please contact our Customer Support team.

We aim to respond to all enquiries within 24–48 business hours.