Shipping policy
Shipping Policy
Last updated: July 2026
At Oryzon Wear, we are committed to providing a smooth and reliable shopping experience. Please read our Shipping Policy carefully before placing your order.
Free Worldwide Shipping
We are pleased to offer FREE Standard Shipping on all orders worldwide, with no minimum purchase required.
Order Processing
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information.
Please note that processing times may be slightly longer during peak periods, promotional events, or public holidays.
Estimated Delivery Times
Delivery times are estimates and may vary depending on your location and customs procedures.
| Destination | Estimated Delivery Time |
|---|---|
| United Kingdom | 5–9 Business Days |
| Europe | 6–12 Business Days |
| United States & Canada | 7–12 Business Days |
| Australia & New Zealand | 7–14 Business Days |
| Rest of the World | 8–15 Business Days |
Delivery estimates begin once your order has been dispatched, not when it is placed.
Order Tracking
All shipments include tracking whenever available.
You will receive a tracking email once your order has been dispatched. Please allow 24–72 hours for tracking information to become active.
Customs, Duties & Taxes
For orders delivered within the United Kingdom, no additional customs charges are generally expected.
For international orders outside the UK, customs duties, import taxes or local handling fees may be charged by your country's customs authority. These charges, if applicable, are the responsibility of the customer.
We recommend checking your local customs regulations before placing an order.
Delivery Delays
Although we work with trusted shipping partners, delivery times may occasionally be affected by factors beyond our control, including:
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Customs inspections
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Severe weather conditions
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Carrier delays
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Public holidays
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High shipping volumes
We appreciate your patience should any unexpected delays occur.
Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your purchase.
Oryzon Wear cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error, please contact us immediately. While we will do our best to assist, changes cannot be guaranteed once an order has entered processing.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to have been lost in transit, please contact our Customer Support within 7 days of the expected delivery date.
We will investigate the issue with the shipping carrier and work towards an appropriate resolution, which may include a replacement or refund where applicable.
Multiple Packages
To ensure the fastest possible delivery, larger orders may occasionally be shipped in separate packages. If this occurs, you will receive tracking information for each shipment.
Contact Us
If you have any questions regarding shipping or your order, please contact our Customer Support team.
We aim to respond to all enquiries within 24–48 business hours.
